Refund policy

Custom Rug Policy

50% DEPOSIT due to secure your order. DEPOSITS ARE NONREFUNDABLE IF YOUR RUG IS ALREADY IN PROCESS.

Turnaround time (subject to be done sooner)

  • Under 4ft - 2/3 weeks
  • 4ft-5ft - 3/4 weeks
  • 5ft and above - 4/6 weeks

RUSH ORDER: $50 charge per sqft added to total